1、 What are first weight and continuation weight?

The first weight refers to the lowest chargeable weight. If the package weight falls within the first weight range, the cost will be calculated based on the price of the first weight. Continued weight refers to the part that exceeds the initial weight.

2、 What should I do if the package I submitted exceeds the weight limit?

Each route has a weight limit. If the goods exceed the weight limit, you will be prompted that you cannot submit the package and need to remove some of the goods and submit them for shipment in batches.

3、 What are the restrictions on shipping counterfeit, prohibited items, liquids, pastes, food, DVDs, and drugs?

The suggestion for shipping goods is based on our experience with regular transportation, and we are not responsible for any customs actions that may result in the seizure of goods. Due to customs restrictions, cigarettes, alcohol, drugs, and prohibited items are not allowed to be transported; According to the requirements of air transportation, non hazardous material identification is required for food, liquid, granular, and paste like goods. It is recommended that you do not send these types of goods in bulk. If it is a small amount of sensitive goods, it can be mixed with ordinary goods (clothes, shoes, etc.), such as cosmetics with a single bottle not exceeding 100ml and a single package not exceeding 200ml. We can try to help you with transportation.

4、 What is volumetric weight?

Volume weight is mainly reflected in the logistics and freight process. When an item has a volume that is too large but a weight that is too light, its volume will be converted into weight during transportation to charge fees. The formula for calculating the volumetric weight of air cargo is:

The volume of the goods (length (cm) x width (cm) x height (cm))/6000=volumetric weight (kg), which means that a cargo with a volume of 6000 cubic centimeters is equivalent to a weight of 1 kg to calculate the shipping cost. Converted, a cargo with a volume of 1 cubic meter should be charged at 167 kg.